Groupon customer care department is open Monday to Friday 8:00am – 8.00pm, Saturday & Sunday Closed.
What is the best customer service number for Groupon?
*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.
There are many reasons to contact Groupon customer services department. Given that it is an online shopping platform, they do not exactly make finding the Groupon phone number easy, but when you do manage to get through to a Groupon customer service agent any issues will be resolved rapidly.
A common reason why you might need to call the Groupon contact number is because many people do not receive the discount vouchers they have purchased, or they accidentally purchase more than one due to technical glitches on the Groupon website. It is important to be aware that after 4.15pm the Groupon customer service number tends to get extremely busy. Wait times to speak to a customer service agent often exceed 30 minutes, so peak hours are best avoided unless your issue is extremely urgent.
Common Reasons to Call Groupon Customer Service
• You have not received your voucher
• Your voucher security code is invalid
• You want to cancel a purchase and request a refund
• You have questions about the voucher you have purchased
• To complain about a voucher you have purchased
• General voucher information
Similar to other online platforms, they have done their absolute best to hide the Groupon customer service numbers, which is one of the reasons we’ve put together this website.
Groupon is an e-commerce platform that operated globally, which connects hundreds of millions of users with local providers in various different towns and cities. They sell discount offers for activities, holidays, products and all kinds of services in over 28 different countries. Groupon is based in where the platform was initially released and tested in November 2008. Other major cities in the US like Boston, NYC and Toronto in Canada joined Groupon soon afterwards and by October of 2010, it was made available in over 150 cities in various countries, with 35 million active users.
The primary objective of Groupon was to provide people with bargaining power, offering them discounts on popular products hassle free. For new or unknown businesses, it also provided an excellent way to draw in more clientele even if they had to cut their prices initially.
It is now the “go to” platform for bargain hunters who are looking for affordable things to do in major cities and town in almost every countries and since the launch of the Groupon app, redeeming your voucher has become easier than ever before.
Useful tips for contacting Groupon’s customer service
• Avoid calling at peak hours at all costs, unless it is an emergency.
• Remember that Groupon operates on Eastern Time in the States, which is important if you need to contact their head office from a different time zone.