Nationwide customer care department is open Monday to Friday 8:00am - 10.00pm, Saturday 8:00am - 10.00pm, and Sunday 8:00am - 10.00pm.

What is the best customer service number for Nationwide?

*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.

Clients who want to contact the Nationwide customer service department, can do it through their website. There is a link indicated on the page ‘contact us' link which is normally positioned at the top part of the screen. Once you click it, you will be directed to another page where you will find the details that you are looking for. On the left hand of the screen you just opened, you will find a wide range of products which are provided by Nationwide.

You should click on your product of interest and raise the enquiry which answers your question. There are many types of phone numbers which have been provided. All of these handle different aspects of a customers' needs. You should make sure you identify the correct number to call for help.

General Inquiries Nationwide Customer Service Centre

If you have any general inquiries, you should just dial their customer service number 0800 302 011 which is a free number. Once you have made the call, you will be requested to choose one of the different options depending on where your interest lies. For instance, if you have stolen or lost cards, you should pick the first option. If your interest is about your existing mortgages, you should try 0800 302 0114/5 for inquiries about your insurance policy concerns. It is important to notice the exact number which you are supposed to call. This will be you a better and faster transaction which is organized.

Mortgage follow-up application

If you are interested in making a follow-up of your mortgage application, then you can try the helpline number 0800 464 3000 free number. However, before you make this call, it is important you gather the details which are crucial in your mortgage application. Some of the details which you should have include your name, address and application number. If you are a new mortgage buyer, you may want to get more information. You can find this information from the Nationwide Customer Assistance department through their helpline number 0800 121 6949 free number.

Car insurance policy concerns

Nationwide Customer service centre also provides help when it comes to coverage of your care insurance policy. Their helpline number is 0800 028 5688 which when you call, you have to select an option 1 for which you will follow the instructions given. To have your policy discussed, you should do what the voice prompt will tell you. If you want to have a change of your direct debit payments, you only need to dial the same number and pick option 2 instead.


Nationwide contact is determined to offer their customers the best services. If you are having issues with your car insurance policy, mortgage application among other related issues, you only need to give them a call. You can also write to them and they will be happy to respond to your inquiries.

Have a better contact number for Nationwide?